What leaves your device — and what does not.
When the network path works, your message is sent to chopstickshq.com/api/chopsticks-ai. The server may retrieve product facts from a knowledge base and call a language-model provider to draft a natural reply.
If the API is unreachable, rate-limited, or cooling down, ChopsticksAI answers from the compiled knowledge base on your device (browser widget, macOS app, or MacBar Chat).
MacBar, Fathom Air, and Fathom Pro do not send usage telemetry to Chopsticks HQ. Fathom Pro’s optional AI features use your provider keys when you enable them — that traffic goes to those providers, not to us.
Questions: chopstickshq@lam.ws · Open Lab